Microsoft Dynamics 365 & Power Platform Articles

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An Agent Without Context Is a Confident Stranger: Customer Insights as Your AI Grounding Layer

Everyone wants an AI agent this year, and I understand why — I have watched a well-built one close cases and draft outreach faster than a room...

Microsoft Dynamics 365 and Power Platforms Blog 1 month ago 14

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Power Tech Speck (Girish Uppal) 1 month ago 15

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If you have spent any time around a support queue in Dynamics 365, you know what a fresh case usually looks like. One long description where t...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 1 month ago 14

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Three Forward Forever MVPs at HELish Summit — 17 September, Helsinki HELish Summit is Finland’s biggest free Microsoft community confere...

Forward Forever 1 month ago 13

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Microsoft issues new granular Graph permissions on an ongoing basis. That's good, but only if tenants use the permissions to replace wider per...

Office 365 for IT Pros 1 month ago 12

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A sales team may need pipeline forecasting, while an operations team needs a mobile inspection app. Microsoft Power Platform and Dynamics 365 ...

Softchief Learn 1 month ago 15

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Introduction The first few days of an employee’s journey play a critical role in shaping their experience with an organisation. A smooth...

Softchief Learn 1 month ago 12

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Hi, Readers.Today, I would like to briefly discuss how to easily display Sales/Purchase Order No. in Item Ledger Entries (Source Order No. and...

Dynamics 365 Lab 1 month ago 17

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AI Agent ROI in Microsoft Dynamics 365 Sales and Service usually becomes a serious question when someone asks what changed after the agent arr...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 1 month ago 12

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We recently refactored a large JavaScript solution — replacing a number of deprecated methods with their supported equivalents, along with som...

Nishant Rana's Weblog – Everything related to Microsoft .NET Technology 1 month ago 18

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