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Tired of Missing Important CRM Updates? If you’re using Dynamics 365 CRM, chances are you’ve experienced the frustration of missin...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Tired of Missing Important CRM Updates? If you’re using Dynamics 365 CRM, chances are you’ve experienced the frustration of missin...
When optimizing the schedule, the agent considers existing bookings as well as additional unfulfilled requirements. You can influence the sche...
Contact centers play a crucial role in delivering exceptional customer support and driving business growth. With the rise of digitalization an...
Delivering exceptional service is key for building customer preference and loyalty. Today, we’re introducing new capabilities for Microsoft Co...
In this insightful video, the speaker emphasizes the importance of understanding and knowing your stakeholders in the context of Dynamics 365 ...
The October release of Dynamics 365 Customer Service features a more intuitive, streamlined, and efficient outbound dialing experience. The po...
For those using Dynamics 365 Marketing, it's important to consider the best strategies for extracting marketing insights. Microsoft has direct...
Microsoft is making it easier to comprehend important information quickly by updating the subject and heading of service health emails. Instea...
The Dynamics 365 & Power Platform new releases are here, and they bring new innovations that provide you with significant capabilities to ...
Introduction: Customer service is more than just solving customer issues or answering the phone with a smile. It is closely… The post H...