Dynamics 365 Contact Center – Search for phone numbers in Copilot Service admin center
We are announcing the ability for administrators to search for phone numbers they have configured for their organization in the Copilot Servic...
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We are announcing the ability for administrators to search for phone numbers they have configured for their organization in the Copilot Servic...
We are announcing the ability to use Copilot to generate contextual partial email content for Dynamics 365 Customer Service. This feature enab...
Table of Contents Introduction The gap between rhetoric and reality is closing with Artificial Intelligence (AI) taking on every aspect…...
Hi, Readers.Today I would like to talk about how to set up SMTP (Email) with OAuth2.0 authentication in Dynamics 365 Business Central Saa...
Hi, Readers.Early morning in Japan time today, the 2024 release wave 2 plans for Microsoft Dynamics 365 and Power Platform has been released! ...
A "legal entity" is an organization that has registered with a legal authority, legal entity can enter legal contracts and are required to pre...
Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 1 (BC24) is available. Learn more: Link. I will contin...
You must have seen Security Roles, Field Level Security, Access Teams etc. as a way to access records in Dynamics 365 CE (or CRM). Here’...
Businesses must enhance their sales processes to stay competitive in the current fast-paced business environment. With Dynamics 365 Map, enter...
In this post, you'll learn how to display a confirmation dialog in Dynamics 365 using JavaScript, along with its different properties. The dia...