Use session restore for seamless continuity in Customer Service
As customer service representatives juggle multiple cases, tabs, and applications throughout their day, interruptions—whether from b...
9 days ago
Microsoft Dynamics 365 Field Service: Latest articles
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
AI-powered proactive engagement and conversational journeys with Microsoft Dynamics 365 in public preview
Great customer service depends on delivering great personalized experiences. To meet these expectations, companies need to commit to keeping u...
5 months ago
New Microsoft Dynamics 365 Business Central pricing effective October 2025 (First price increase)
Hi, Readers.I would like to share a piece of information today, new Microsoft Dynamics 365 Business Central pricing effective October 2025 (Fi...
6 months ago
Live Chat for Dynamics 365 – Transform Website Visitors into Leads Instantly with our New Omnichannel App!
Effective communication is key to driving sales and ensuring exceptional customer service. To help businesses streamline their communication p...
1 year ago
Use expanded Copilot for Service capabilities in your CRM
On July 1, we are introducing several new capabilities in Copilot for Service to further support agents working in their CRM of choice. The p...
1 year ago
Only notes are available in Offline mode. Please check your internet connection to view other timeline records – Dataverse / Dynamics 365
We were recently exploring the Dynamics 365 Field Service mobile app, we saw that for the users with a mobile offline profile configured ̵...
1 year ago
Understanding service protection API limits in Power Apps
We will learn and understand Service Protection API limits in Power Apps / Dynamics 365. Before we start, make sure to subscribe to CRM Crate ...
2 years ago
Filtering attributes for DataVerse plugins registered on Create – How to execute them for specific field changes only.
Hello everyone and welcome to my blog. In today’s blog I will discuss about filtering attributes for Plugins on Create message in DataVe...
2 years ago
Dynamics 365 Automotive Accelerator
If you're working in the automotive industry with Dynamics 365, you'll want to pay attention to the Dynamics 365 Automotive Accelerator. This ...
2 years ago
Dynamics 365 Programmatically export PDF from SSRS report
Dynamics 365 Programmatically export PDF from SSRS report Nguyen Van Hao Mon, 05/23/2022 - 05:19 Body Dynamics 365 Progr...
3 years ago
Sidebar
Azure
Azure
Dynamics 365
Dynamics 365 Business Central
Dynamics 365 Customer Engagement
Dynamics 365 Customer Service
Dynamics 365 Field Service
Dynamics 365 Finance & Operations
Dynamics 365 Marketing
Dynamics 365 Project Service Automation
Dynamics 365 Sales
Microsoft 365
Microsoft 365
Microsoft 365 Graph
Microsoft 365 Sharepoint
Microsoft 365 Teams
Microsoft Copilot
Power Platform
AI Builder
Canvas Apps
Power Apps
Power Automate
Power BI
Power Fx
Power Pages
Power Platform
Power Virtual Agent
Azure
Dynamics 365
Dynamics 365 Business Central
Dynamics 365 Customer Engagement
Dynamics 365 Customer Service
Dynamics 365 Field Service
Dynamics 365 Finance & Operations
Dynamics 365 Marketing
Dynamics 365 Project Service Automation
Dynamics 365 Sales
Microsoft 365
Microsoft 365
Microsoft 365 Graph
Microsoft 365 Sharepoint
Microsoft 365 Teams
Microsoft Copilot
Power Platform
AI Builder
Canvas Apps
Power Apps
Power Automate
Power BI
Power Fx
Power Pages
Power Platform
Power Virtual Agent