Use session restore for seamless continuity in Customer Service
As customer service representatives juggle multiple cases, tabs, and applications throughout their day, interruptions—whether from b...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
As customer service representatives juggle multiple cases, tabs, and applications throughout their day, interruptions—whether from b...
And it’s finally time — Microsoft has unveiled the 2025 Release Wave 1 for Dynamics 365 CRM. Each year, Microsoft releases two waves of ...
Cumulative Update (November, 2024) for Microsoft Dynamics 365 Business Central is now released. BC25: Released Updates for Microsoft Dynamics ...
Cumulative Update (September, 2024) for Microsoft Dynamics 365 Business Central is now released. BC25 public preview: The public preview for D...
If you're seeking to integrate Dynamics 365 Customer Engagement (CE) with Shopify, there are numerous options available. For those unfamiliar ...
This post highlights the benefits of leveraging Dynamics 365 Commerce to extend your existing Dynamics 365 Supply Chain Management application...
The Power Platform also offers significant customization opportunities in Field Service Mobile. The post Working With Field Service Mobile Cus...
For Dynamics 365 CRM users who are looking for a powerful and intuitive tool to manage their busy schedules and tasks, Calendar 365 is highly ...
The May 2022 version of Power BI Desktop has introduced an exciting new feature called Field Parameters. In this post, you'll learn how to lev...
If you're looking to optimize your financial management strategies, Dynamics 365 Business Central is the solution you need. In this post, you'...
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