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Microsoft Dynamics 365 Field Service: Latest articles

Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.

Create your first custom Copilot for Customer Service Hub – Part 2 | Authentication

This is second part to the blog to create your first customer Copilot for Customer Service Hub.

4 months ago

Dynamics 365 Business Central: How to get the sort order for the records returned (Record.GetAscending Method)

Hi, Readers.Today I would like to share another mini tip about Business Central, how to get the sort order for the records returned in AL.In B...

9 months ago

Public preview of new custom connector enhancements

Exciting news for those using custom connectors! Microsoft has announced two new features that are now available for public preview: ...

1 year ago

Dynamics 365 Business Central: How to export all keys in all tables

Hi, Readers.Today I would like to briefly talk about how to export all keys in all tables. In AL, a key definition is a sequence of one or mor...

1 year ago

Customer service is a (Microsoft) Teams sport

With the enhancements in this release wave, Teams collaboration features (embedded chat, swarming, and Teams meeting integration) are even mor...

1 year ago

Convert a spreadsheet or CSV file into a Marketing List in Dynamics 365 - Strings

How to import a spreadsheet list of contacts or leads, into a marketing list in Dynamics 365 or Dataverse. If they are all new rows, its not ...

1 year ago

Delete Dynamics 365 Data – Based on an import “Hack”!

I recently saw a "trick" with Dynamics 365 that I thought was quite cool. So, I decided to document it in a blog post. This must be a reasonab...

2 years ago

Pre-requisites to connect Dynamics 365 CE Dataverse Web API

To connect Dataverse and Dynamics 365 CE Web API from external Apps such as Power Automate, C#, JS etc. you need to collect some information w...

2 years ago

Send Email with unresolved emails from Power Automate(To field of email is not record in Dataverse)

This blog post takes you through the process of creating email activity records and sending them using Power Automate. The post specifically f...

2 years ago

Modernized Business Units - perhaps finishing off something that was always meant to be!

You might have seen the announcement about Modernized Business Units in Microsoft Dataverse. I made a video on it as well to show you the opp...

3 years ago

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Microsoft Dynamics 365 Field Service: Latest articles

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