Dynamics 365 Contact Center – Automate voice calls with Customer Intent Agent
We are announcing the ability to automate voice calls with Customer Intent Agent in Dynamics 365 Contact Center. This feature will reach gener...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to automate voice calls with Customer Intent Agent in Dynamics 365 Contact Center. This feature will reach gener...
Learn how to wire real F&O business logic into Copilot Studio. This guide shows you how to build an X++ AI tool, set up security, auto/ha...
The Cloud Policy service allows Microsoft 365 administrators to configure policies for Microsoft 365 apps and assign these policies using Micr...
Hello Everyone,Today I am going to share my thoughts on allowing individuals to reenter a one-time dynamic segment journey in Dynamics 365 Cus...
As the holiday season approaches, it’s the perfect time to simplify and automate your business processes while planning for success in 2025. I...
Hello Everyone,Today I am going to share my thoughts on control how fast customers can enter a journey on Dynamics 365 Customer Insights.Let's...
In this blog post, you'll explore the Warehouse management only mode feature in Microsoft Dynamics 365 Supply Chain Management, which can tran...
Introduction In the current whirlwind of business evolution, achieving marketing brilliance is critical. Dynamics 365 Customer Insights –...
Introduction Maximizing ROI with Dynamics 365 Sales is no small accomplishment in today’s business world. It’s not just about laun...
Ana is excitedly setting up her new smartphone when the screen goes blank. In dismay, she calls customer service. The estimated wait time is m...
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