Dynamics 365 Customer Service – Use proactive prompts and insights generated by Copilot
Dynamics 365 Customer Service users can now benefit from the use of proactive prompts and insights generated by Copilot, a feature that enable...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Dynamics 365 Customer Service users can now benefit from the use of proactive prompts and insights generated by Copilot, a feature that enable...
Field reps face the challenge of being punctual for client meetings, often spending more time in traffic and travelling than meeting with clie...
The new work order experience in Dynamics 365 Field Service, introduced in the 2023 release wave 2, offers a refreshed user interface that rev...
What's new in Dynamics 365 Field Service Mobile app in 2023 Wave 2. Discover the latest updates and enhancements to the Field Service Mobile ...
This blog post covers the announcement of Microsoft Copilot for Service, an AI-powered service experience offering organizations a unique oppo...
Today, we are introducing new AI-powered experiences for Microsoft Dynamics 365 Field Service that give frontline workers a faster way to acce...
Field Service is all about the tasks that businesses do, like setting up equipment, fixing it when it breaks, and regular checks to make sure ...
Resource pay types can be used to track your company’s costs associated with a resource booking. When the status of a resource booking record ...
In this blog post, the author delves into the upcoming Dynamics 365 - 2023 Wave-1 update and more specifically, the changes coming to the Cust...
The Dynamics 365 Field Service app gives us a cool feature to manage inspections. In this post I will give an overview of this feature.