Dynamics 365 Contact Center strengthens patient trust with HIPAA compliance
We’re excited to share that as of March 5, 2025, Microsoft Dynamics 365 Contact Center has officially become Health Insurance Portabilit...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We’re excited to share that as of March 5, 2025, Microsoft Dynamics 365 Contact Center has officially become Health Insurance Portabilit...
Artificial Intelligence (AI) is revolutionizing the tech world, enabling innovative solutions across industries. Microsoft’s Azure OpenAI Serv...
Microsoft Dynamics 365 for Sales stands out as one of the most effective tools for businesses to manage and optimize their sales processes. In...
Looking to improve your scheduling skills? Dynamics 365 Calendar has recently released some exciting new features that promise to revolutioniz...
Welcome, readers! Today's topic is all about hiding selected records on a list page using exclusion filtering in Dynamics 365 Business Central...
Do you still have your Microsoft Dynamics 365 attachments inside Dynamics? Given the Dynamics 365 storage pricing and the performance e...
In today's day and age, staying connected at all times can be a challenge. However, this tutorial has got you covered when it comes to enablin...
Inbox view in the agent workspace allows agents to quickly perform a preliminary assessment of the service requests coming from different chan...
Risk management is crucial for any organization, and it becomes even more important when considering the cloud. As more businesses move their ...
If you're using Dynamics 365 for phones and have a custom HTML web resource on your dashboard that you want to make visible on the mobile clie...