Microsoft Teams: Queues App – adding Service level for Realtime stats
The Queues App for Microsoft Teams now boasts a new feature that authorized users can use to review Service level metrics and adjust staffing ...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
The Queues App for Microsoft Teams now boasts a new feature that authorized users can use to review Service level metrics and adjust staffing ...
Satish Reddy By Satish Reddy | Reading time 5 mins Having a robust security process is a key to having a successful Dynamics CRM organiza...
Looking to improve your scheduling skills? Dynamics 365 Calendar has recently released some exciting new features that promise to revolutioniz...
In this post, the author addresses the Microsoft Industry Clouds, with a specific focus on the Microsoft Cloud for Financial Service (FSI). Th...
We’re excited to announce the general availability of new and enhanced experiences in Microsoft Dynamics 365 Customer Service as part of our 2...
This post gives an insight into the 2024 release wave 1 plan, features, and key dates for both Power Platform and Dynamics 365 from Microsoft....
We can make use of copilot to summarize the cases. It applies to cases that are canceled and resolved also. To enable it Navigate to the Custo...
This post discusses Attach2Dynamics, a tool designed to help users of Microsoft Dynamics 365 CRM manage email attachments and documents by mig...
If you're looking to streamline your business processes and increase productivity, Dynamics 365 Power Automate may be just the solution you ne...
In today's business landscape, collaboration across teams and departments is key to success. With Microsoft Dynamics 365 and Microsoft Teams, ...
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