Microsoft Power Apps Introduces Timeline Highlights with Generative AI

Microsoft Power Apps Introduces Timeline Highlights with Generative AI

Microsoft Power Apps has introduced a new feature that utilizes Generative AI to quickly highlight the most important activities recorded in a table record's timeline. With this new feature, agents can efficiently absorb critical information, enabling faster and more transparent interactions with customers. The highlights are presented in a clear and concise bulleted format, providing a convenient way to quickly analyze and reference relevant items.

This innovation in Microsoft Power Apps navigates agents through the customer's timeline with ease, where they can quickly gain insights about current activities, important milestones, and historical trends. By leveraging Generative AI, agents can become more productive, and transform data into meaningful customer interactions.

Overall, this new feature demonstrates Microsoft's commitment to innovating its suite of apps and empowering businesses with the tools to succeed.

Link to the original article: https://arunpotti.com/2024/04/26/timeline-highlights-new-feature-in-microsoft-power-apps/

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Arun Potti's MS CRM blog | Microsoft Dynamics CRM
Arun Potti's MS CRM blog | Microsoft Dynamics CRM

Microsoft Dynamics CRM

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