Loading...

How to – switch between Enhanced and Legacy (Default) multisession workspace in Customer Service Workspace

How to – switch between Enhanced and Legacy (Default) multisession workspace in Customer Service Workspace
With the Enhanced multisession layout in Customer Service Workspace, we have different sessions open in different tabs at the top and different tabs inside each session, along with the Navigation on the left. To revert to the old default workspace or legacy navigation (deprecated), open the developer tools in the browser. And paste the following … Continue reading "How to – switch between Enhanced and Legacy (Default) multisession workspace in Customer Service Workspace"

Published on:

Learn more
Nishant Rana's Weblog – Everything related to Microsoft .NET Technology
Nishant Rana's Weblog – Everything related to Microsoft .NET Technology

Everything related to Microsoft .NET Technology

Share post:

Related posts

We need to talk about... Dynamics 365 Customer Service... Release Wave 1 for 2026

Today in my series on the changes we can expect to see as part of Release Wave 1 for 2026, Dynamics 365 Customer Service is next. I will take ...

1 day ago

Dynamics 365 Customer Service – Group Workforce Engagement Artifacts with Planning Groups

We are announcing the ability to group workforce engagement artifacts with Planning Groups in Dynamics 365 Customer Service. This feature will...

2 days ago

Dynamics 365 Customer Service – Group Workforce Engagement Artifacts with Planning Groups

We are announcing the ability to group workforce engagement artifacts with Planning Groups in Dynamics 365 Customer Service. This feature will...

2 days ago

Dynamics 365 Customer Service- Auto regenerate evaluation summary based on final outcomes

We are announcing the ability to auto regenerate evaluation summaries based on final outcomes in Dynamics 365 Customer Service. This feature w...

2 days ago

Dynamics 365 Customer Service – Enforce governance policy

We are announcing the ability to enforce governance policy in Dynamics 365 Customer Service. This feature will reach general availability on J...

3 days ago

Enhancing Dynamics 365 Customer Service with Copilot Agent Management

In today’s business environment, organizations are not only adopting AI-powered agents to automate tasks but also looking for better ways to c...

5 days ago

Dynamics 365 Customer Service – Improve customer outcomes with Service Agent in Microsoft 365 Copilot

We are announcing the ability to improve customer outcomes with Service Agent for Microsoft 365 Copilot in Dynamics 365 Customer Service. This...

13 days ago

Try Email Classification in Dynamics 365 Customer Service

Email classification in Dynamics 365 ensures only meaningful customer emails become cases. Reduce noise, improve triage, and boost service pro...

14 days ago

Dynamics 365 Customer Service – Unlock Workforce Engagement capabilities with Customer Service Enterprise license

We are announcing the ability to unlock Workforce Engagement capabilities with the Customer Service Enterprise license in Dynamics 365 Custome...

1 month ago
Stay up to date with latest Microsoft Dynamics 365 and Power Platform news!
* Yes, I agree to the privacy policy